We're here to help.
Have a question about your order, subscription, or our products? We'd love to hear from you. Our team typically replies within 24-48 hours.
Email us directly at hi@superboba.com or use the form below.
Common Questions
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking link. You can also check your order status by logging into your account.
How do I manage my subscription?
You can manage your subscription - including skipping, pausing, or changing flavors - through your account dashboard. Look for the 'Manage Subscription' section after logging in.
What is your return policy?
We offer a 60-day satisfaction guarantee. If you're not happy with your purchase, reach out to us and we'll make it right.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the US. Orders placed Monday-Friday before 11 AM PST ship the same day.