Frequently Asked Questions

Superboba is made with premium tea powder sourced directly from renowned tea regions and our superfoods (lion's mane, reishi, maca and dates) and a pinch of salts. Our clean formula contains zero artificial ingredients or preservatives.

While we include dates for natural sweetness, the base has a mild sweetness level. If you don't have dietary restrictions, we recommend adding your favorite sweetener to taste.

Yes! You can enjoy Superboba hot or cold. Simply mix it with hot water and warm milk for a cozy, comforting drink.

Each bag contains approximately 20 servings for a standard 8oz cup. Use one teaspoon (2.25g) per serving to make your perfect cup of milk tea.

Approximately in one cup:

Signature: ~90mg caffeine
Matcha: ~70mg caffeine
Oolong: ~70mg caffeine

Imagine your favorite cafe drink but better. You'll feel energized and focused, without the usual coffee jitters or afternoon crash. It's that perfect balance of feeling alert yet calm.

Typically, yes but please consult with your doctor if you have any particular questions or concerns with your medication.

Yes! It's perfectly safe for daily consumption without any issues.

We source our tea from Taiwan, Sri Lanka, and Japan, and every batch is blended and packaged in Canada.

No pearls included - just our premium milk tea blend for now. We're currently exploring options to launch boba in the near future!

Standard shipping typically takes 3-5 business days within the US. Orders placed Monday-Friday before 11 AM PST ship the same day.

Once your order ships, you'll receive a confirmation email with a tracking link. You can also check your order status by logging into your account.

We offer a 60-day satisfaction guarantee. If you're not happy with your purchase, reach out to us and we'll make it right.

We want you to love your Superboba experience. If you're not completely satisfied, reach out within 60 days and we'll work with you to make it right.

Subscribe and save up to 45% off every order. Choose your delivery frequency, and we'll ship automatically on your schedule. You can pause, skip, swap flavors, or cancel anytime - no commitments.

Log into your account and go to Manage Subscription. From there, you can skip your next order or pause your subscription entirely. Changes take effect immediately.

You can cancel anytime through the subscription portal in your account. You can also email us at hi@superboba.com and we'll take care of it for you.

Yes! We send you a reminder email 3 days before each upcoming order so you're never caught off guard. You'll have time to skip, swap flavors, or make changes before it processes.

Absolutely. Log into your account and swap flavors anytime before your next order processes. Mix and match to your heart's content.